FAQs

Can I take photos?

Photos can be taken on site within the guidelines outlined by your tour docent.

Do you provide discounted tickets?

Graycliff does offer a discount for children and students 10 through age 22. Tours are offered free to members of Graycliff members also receive a discount in the gift shop.

Are children allowed on tours?

Most Graycliff tours are suitable for ages 10 and up! We understand that sometimes children under 10 may be extremely interested in the tour and material. At staff's digression, we may admit children as young as 8. 

Infants and toddlers are permitted on most Graycliff tours as well, provided that they are carried at all times, and well behaved. If disruption of guests arises, you may be asked to leave the tour. 

For select special events, such as the Market at Graycliff and the Larkin Picnic, we encourage visitors of all ages to enjoy the property! 

Are strollers allowed on tours?

Strollers are allowed on the grounds, but not in the Visitor Center or the historic houses due to space constrictions. 

Where does the tour begin?

Graycliff tours begin at the Visitor Center located adjacent to the parking area. Guests are asked to check in at the Visitor Center upon arrival and join their docent-led group for the tour of Graycliff.

Do I need a reservation?

Yes. Advance reservations and payment are required for all Graycliff tours. Walk-in visitors may register and pay onsite if the tour is not sold out.

How much walking is involved in the tour? Is there a chance to sit down?

The tour at Graycliff covers all three acres of the home grounds, so there is considerable walking, including ascending a flight of stairs for access to the second floor of the houses. The tours have several chairs at each inside stop.

Where do I park?

A parking area is located just outside the Visitor Center with two designated handicap parking spots.

Can I take a non-guided tour of Graycliff?

Self-guided tours of Graycliff are not currently available. All tours of the grounds and buildings are available by a pre-paid, docent tour only.

How does Graycliff accommodate mobility limitations?

The Standard tour of Graycliff, which includes the first floor of the Isabelle Martin House, the main house at Graycliff, is wheelchair accessible and our golf cart may be requested for those who may need mobility assistance. To reserve the golf cart for a tour, please call (716) 947-9217.

Please Note: The golf cart is weather dependent, and is not available if it is raining, or has recently rained, or during the off-season of November through March. 

Do you have a restaurant on-site?

There is no food service available on site, but we encourage guests to picnic at our Visitor Center outdoor tables as weather permits, and local restaurants are available within a five minute drive.

Do you have wheelchairs available for use?

Graycliff does not furnish wheelchairs but does offer mobility assistance with the golf cart, on a first come first serve reservation. Further, guests are welcome to use wheelchairs, walkers, canes, and the like, provided that they have rubber wheels or tips. 

Do you have to be on a tour to enter the gift shop?

The Pavilion Shop at Graycliff is located within the Visitor Center and is open on days the site is open from 10 am to 4 pm. Visitors do not need to take a tour to buy items in the shop.

How early should I arrive for my tour?

Many visitors enjoy browsing the gift shop and archival photos and panels for a few minutes prior to the tour, so please plan to arrive at least 15 minutes in advance.

Does Graycliff offer programming for students, or Boy Scout & Girl Scout troops?

Graycliff currently offers discounted pricing for student groups in Grades 3 to 12, and students up to 22 years. Please contact Ryan Gravell, Tour & Retail Manager by email, or by calling 716-947-9217. 

 

Graycliff is currently updating it's programming to provide specific Organic Architecture and Organic Gardening programming for Grades 3 to 12. More information will be available by mid-2019!

 

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