FAQs

Where does the tour begin?

Graycliff tours begin at the Visitor Center located adjacent to the parking area. Guests are asked to check in at the Visitor Center upon arrival and join their docent-led group for the tour of Graycliff.

Do I need a reservation?

Yes. Advance reservations and payment are required for all Graycliff docent-led tours. Walk-in visitors may register and pay onsite if the tour is not sold out or may opt for a self-guided tour on the grounds.

Where do I park?

A parking area is located just outside the Visitor Center with two designated handicap parking spots.

How does Graycliff accommodate mobility limitations?

The first floor of the Isabelle Martin House, the main house at Graycliff, is wheelchair accessible and our golf cart may be requested for those who may need mobility assistance.  To reserve the golf cart for a tour, e-mail tours@graycliffestate.org or call (716) 947-9217.

Do you have wheelchairs available for use?

Graycliff does not furnish wheelchairs but does offer mobility assistance with the golf cart.

How much walking is involved in the tour? Is there a chance to sit down?

The tour at Graycliff covers all three acres of the home grounds, so there is considerable walking, including ascending a flight of stairs for access to the second floor of the houses. The tours have several chairs at each inside stop.

Can I take a non-guided tour of Graycliff?

Self-guided tours of the grounds at Graycliff for which reservations are not required are coming soon. Information and instructions are provided at the Visitor Center.

Do you have a restaurant on-site?

There is no food service available on site, but we encourage guests to picnic at our Visitor Center outdoor tables as weather permits, and local restaurants are available within a five minute drive.

Do you have to be on a tour to enter the gift shop?

The Graycliff Gift Shop is located within the Visitor Center and is open on days the site is open from 10 am to 4 pm. Visitors do not need to take a tour to buy items in the shop.

How early should I arrive for my tour?

Many visitors enjoy browsing the gift shop and archival photos and panels for a few minutes prior to the tour, so please plan to arrive at least 15 minutes in advance.

Can I take photos?

Photos can be taken on site within the guidelines outlined by your tour docent.

Do you provide discounted tickets?

Graycliff does offer a discount for children and students through age 22. Tours are offered free to members of Graycliff members also receive a discount in the gift shop.

Are strollers allowed on tour?

Strollers are allowed on the grounds, but not in the Visitor Center or the historic houses.

Sign Up for Our Newsletter